Terms of ServicePrivacy Policy

Privacy Policy

Last updated: July 2, 2025

1. Introduction

This Privacy Policy explains how Tracky ("we", "us", or "our") collects, uses, and protects your information when you use our Discord bot that tracks YouTube channel subscriber counts. We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Discord Information

When you use Tracky, we may collect:

  • Server Information: Discord server IDs, server names, and channel IDs where the bot is used
  • User Information: Discord user IDs, and usernames (when interacting with bot commands)
  • Bot Interactions: Commands used, tracking preferences, and notification settings
  • Permission Data: Information about bot permissions in your Discord server

2.2 YouTube Data

We collect publicly available YouTube information:

  • Channel Information: YouTube channel IDs, channel names, handles, and subscriber counts
  • Historical Data: Subscriber count history and statistics for tracked channels
  • API Data: Information retrieved from YouTube's public API

2.3 Technical Information

We may collect:

  • Usage Analytics: How often commands are used, error logs, and performance metrics
  • System Information: Bot uptime, response times, and technical diagnostics
  • Cache Data: Temporarily stored data to improve bot performance

3. How We Use Your Information

3.1 Core Functionality

We use collected information to:

  • Provide YouTube channel tracking services
  • Send notifications about subscriber count changes
  • Generate statistics and reports
  • Manage user preferences and settings
  • Ensure proper bot functionality

3.2 Service Improvement

We may use aggregated, anonymized data to:

  • Improve bot performance and reliability
  • Identify and fix technical issues
  • Develop new features
  • Analyze usage patterns

3.3 Legal Compliance

We may use your information to:

  • Comply with applicable laws and regulations
  • Respond to legal requests or court orders
  • Protect our rights and prevent fraud
  • Enforce our Terms of Service

4. Data Sharing and Disclosure

4.1 Third-Party Services

We may share data with:

  • Discord: When required for bot functionality
  • YouTube: When accessing their API (subject to their privacy policy)
  • Hosting Providers: For data storage and processing

4.2 Legal Requirements

We may disclose your information if required by:

  • Law enforcement agencies
  • Court orders or legal proceedings
  • Government regulations
  • Protection of rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

5.1 Security Measures

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security audits and updates
  • Monitoring for unauthorized access

5.2 Data Breach Response

In the event of a data breach, we will:

  • Notify affected users promptly
  • Take immediate steps to contain the breach
  • Investigate the cause and implement fixes
  • Comply with applicable breach notification laws

6. Data Retention

6.1 Retention Periods

We retain your information for:

  • Active Usage: As long as you use the bot and your data is needed for functionality
  • Historical Data: YouTube tracking data may be retained for statistical purposes
  • Legal Requirements: As required by applicable laws or regulations

6.2 Data Deletion

You may request deletion of your data by:

  • Removing the bot from your Discord server
  • Contacting us directly
  • Using bot commands to remove tracking data

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of certain data collection
  • Export your data

7.2 Discord Privacy Settings

You can control your privacy through:

  • Discord's privacy settings
  • Server-specific bot permissions
  • Individual command usage

7.3 YouTube Data

YouTube data is subject to YouTube's own privacy policy and terms of service.

8. Children's Privacy

Tracky is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

10.1 Discord Integration

We do not use traditional cookies, but Discord may use tracking technologies as outlined in their privacy policy.

10.2 Analytics

We may use analytics tools to understand bot usage patterns and improve our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

  • Discord announcements
  • Bot notifications
  • Updates to this document
  • Email notifications (if applicable)

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us through:

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing

15. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer through the contact methods listed above.

By using Tracky, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.